Inventory keeps your stock accurate — so you always know what you have, what you've used, and what to reorder. You'll find it under **Inventory**, where three tabs organize everything: **Products**, **Stocktakes**, and **Suppliers**. This article covers the **Products** tab, your stock. For the other two, see [Stocktakes](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036163-9-stocktakes) and [Suppliers management](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16003553-7-suppliers-management).

## Your products list

The **Products** tab lists every product you've bought. Each one reads as **Brand · Series · Product · Qty × Units** — so a pack shows in the name (for example, *10 × 0.3 ml*) rather than being split into separate items. Alongside each product you'll see its **In stock** count, the **Last purchase** price, and the **MSRP**.

To find a product:

- Browse the **category tree** on the left — it shows only the categories you actually have products in.

- Filter by **brand**, or **search** by product, brand, or series name.

💬 Some products are marked **professional** — they're meant for use in treatments, not resale. These show no retail price, and you can't sell them.

## Add products to your inventory

There are two ways to get products into your inventory.

**Pick them from the catalog**

1. On the **Products** tab, click **Action → + Add products in inventory**.

2. You'll see every Suplery product that isn't in your inventory yet. **Search**, or sort by brand and type, to find what you need.

3. Select the products. The header checkbox selects everything in the current results.

4. Click **Add [X] products to inventory**.

Can't find a product? Use **Couldn't find product** at the bottom of the list to ask our content team to add it.

**Let an order add them for you**

Products are added to your inventory automatically when you **receive** an order — whether it's a Suplery order or an External orders order. No manual step needed.

## Keep your stock accurate

Your **In stock** numbers should always match what's really on your shelves. They update on their own when you receive an order or run a stocktake — but when you need to adjust by hand:

1. Find the product and click **+** to add or **–** to remove.

2. Enter the quantity.

3. Pick a **reason**.

4. **Save**.

The reasons available depend on which way you're adjusting:

- **Adding** stock: **Return** or **Other**.

- **Removing** stock: **Internal use**, **Sell**, **Damaged**, **Expired**, **Lost**, **Returned to supplier**, or **Other**.

⚠️ Without the **Inventory** role, you can only remove stock as **Sell** or **Internal use**, and add it back as **Return**. Professional products never have a **Sell** reason.

## The product panel

Click any product to open its panel, where you'll find everything about it — name, image, ingredients, barcode, how-to-use directions, and its other characteristics — and where you can adjust stock too. It looks like the product view in the Shop, so your stock and the catalog feel like one place.

You can't edit a product's information yourself; if something looks wrong, contact us and we'll fix it.

💡 **Sets** can be handled either way: keep or resell a set **whole**, or **split** it into its individual products when you use them up one at a time in treatments.

## Stock history

Every product keeps a full history of its stock changes. Open the product and choose **Stock history** to see, for each change: the **date**, the **reason** (order, stocktake, sale, and so on), **who** made it, the **quantity**, the **stock level afterwards**, and the other products in that operation. Change the date range to focus on a period.

The adjustments you'll see:

| Adjustment           | Effect |
| -------------------- | ------ |
| Order                | +      |
| Return               | +      |
| Stocktake            | + / –  |
| Other                | + / –  |
| Sale                 | –      |
| Internal use         | –      |
| Damaged              | –      |
| Expired              | –      |
| Lost                 | –      |
| Returned to supplier | –      |

To **change or cancel** an adjustment, click it in the stock history and edit the date, type, or amount — or delete it — in the **Edit adjustment** panel.

💬 Seeing **Upcoming** instead of a date? That product is on an order you've placed but haven't received yet — a quick way to see what's on its way.

## Archive a product you no longer use

1. Open the product and click **Action → Send to archive**, then confirm.

2. To see archived products later, turn on **Show archived** in your list.

3. To bring one back, open it with **Show archived** on and click **Action → Restore from archive**.

💬 **Archived with stock** means a product you archived still appears because you have some left. You can keep using it, but you can't reorder it. Reduce its stock to zero to remove it from your list completely.

## Reordering and low-stock alerts

Your list flags products that are **at risk of running out** so you can act before you hit zero. Low-stock alerts, demand forecasts, ready-made reorder carts, and scheduled orders are a feature in their own right — see [Plan & schedule orders](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16037155-14-plan-schedule-orders).

## Invite a product's supplier to Suplery

If a product's supplier isn't on Suplery yet, open its panel and use **Invite to Suplery** to ask them to join, so you can order from them directly. More on this in [Suppliers management](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16003553-7-suppliers-management).

## FAQ

💬 **Why can't I sell a particular product?** It's marked **professional** by the supplier — those are for use in treatments only, not resale.

💬 **How do I change or delete a stock adjustment?** Open the product's **Stock history**, click the adjustment, and edit or delete it in the **Edit adjustment** panel.

💬 **Why does a product show "Upcoming"?** It's on an order you've placed but haven't received yet.

💬 **Why is the price or MSRP cell empty?** For an external order you may not have entered an MSRP, and professional products show no retail price.

## Related articles

- [Stocktakes](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036163-9-stocktakes)

- [Suppliers management](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16003553-7-suppliers-management)

- [Order from the Shop](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036508-11-order-from-the-shop)

- [Plan & schedule orders](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16037155-14-plan-schedule-orders)

- [Reports](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16037262-16-reports)

- [Barcode scanner](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036323-10-barcode-scanner)