Ordering from Suplery suppliers takes three steps: add products to your cart, review it, and check out. Your cart can hold products from several suppliers at once, and each supplier becomes its own order.
Need one order that also covers suppliers outside Suplery, or want to build an order from the Orders tab? Use LINK Create an order [to Create an order] instead.
Add products to your cart
When you find something you want, set the quantity and click Add to cart. Keep shopping — you can add products from as many suppliers as you like in one session. The cart icon at the top shows how many items you've added. (For finding and choosing products, see LINK Browse & find products [to Browse & find products].)
Review your cart
Click the cart icon to open it. Your cart has three tabs:
Your cart — the products you're ready to order.
Shared product lists — lists handed to you by teammates (see LINK Share product lists [to Share product lists]).
Saved for later — products you've set aside (see LINK Personalize your Shop [to Personalize your Shop]).
Products are grouped by supplier. Each supplier block shows the supplier name, your connection status, and the subtotal with any discount and shipping. You can:
Change quantities with + / –, or type a number.
Remove a product, or save it for later.
Remove all products from a supplier at once.
⚠️ If a product becomes unavailable (out of stock, discontinued, or no longer sold), it's flagged in red, and you can't check out that supplier until you adjust the quantity or remove it.
A supplier that needs a connection request can't be checked out until they approve you — see LINK Suppliers management [to Suppliers management].
Choose which suppliers to check out
By default every eligible supplier is selected, and the button reads Review and checkout all. To order from only some, use the checkboxes next to the supplier names; the button updates to Review and checkout selected, $X for your selection.
Check out
The checkout screen brings it all together:
An order summary for each supplier — products, quantities, discounts, shipping, and estimated tax.
Ship to — your delivery address (switch to another from the dropdown).
Payment method — your saved card (switch from the dropdown).
Signature on delivery required — optional, if you want a signature.
At the bottom, Place [N] orders, $[Total] tells you how many separate orders will be created and the total. Click it to finalize.
💬 A few things worth knowing:
Each supplier is a separate order — three suppliers means three orders.
You're charged when the supplier confirms your order, not the moment you place it.
Only US-issued cards are accepted.
You can deliver only to a US state where you hold a valid professional license — to ship to New York, you need a New York license.
After you place your order
You'll see a "Your orders have been placed" confirmation with a progress bar and your new order numbers. It appears only once — if you close it, all your orders are waiting in the Orders tab. You'll also get notifications as each order is placed and paid.
From here, following statuses, adding a tracking number, and receiving deliveries are covered in LINK Manage your orders [to Manage your orders].
Before your first order
To check out, make sure you've got three things in place:
A US delivery address (with a contact phone number).
A US-issued credit or debit card.
A professional license in the same state as your delivery address.
You can add these during checkout, or set them up ahead of time in LINK Account & settings [to Account & settings].
Sales tax
Suplery calculates sales tax automatically from your delivery address and shows the estimate at checkout. If your business resells products and you've uploaded a verified sales-tax exemption certificate, tax is dropped on eligible resale products — but products marked professional (for use, not resale) are always taxed. Manage this in LINK Account & settings [to Account & settings].
FAQ
💬 Why did my one cart become several orders? Each supplier fulfils and ships separately, so Suplery creates a separate order per supplier.
💬 When am I charged? When the supplier confirms your order — not the moment you place it.
💬 Why can't I check out a particular supplier? Usually because a product is unavailable (adjust or remove it), or the supplier needs to approve a connection request first.
💬 Can I change an order after placing it? No. If it hasn't shipped yet, cancel it and place a new one — see LINK Manage your orders [to Manage your orders].
💬 I closed the confirmation screen — where are my orders? In the Orders tab; the confirmation only shows once.
Related articles
LINK Manage your orders [to Manage your orders]
LINK Create an order [to Create an order]
LINK Browse & find products [to Browse & find products]
LINK Suppliers management [to Suppliers management]
LINK Account & settings [to Account & settings]
LINK Share product lists [to Share product lists]