Building an order in the Orders tab is a different way to work than shopping the Shop: instead of browsing and adding to a cart, you put together one order across any mix of suppliers — Suplery and external — in a single window, then place it or save it as a draft. Whatever you build, Suplery creates one order per supplier when you place it.
Prefer to browse and buy from Suplery? That's LINK Order from the Shop [to Order from the Shop].
Start a new order
Click New order on the Orders tab (also available from Inventory). First, choose how you want to build it:
Manual — add the products and quantities yourself.
Automatic — let Suplery work out the order from how fast you use each product and the demand it expects over a period you choose.
The rest of this article covers a manual order; automated orders are summarized at the end.
Add products to your order
Adding products opens a picker where you filter, search, or scan to find what you need, set a quantity, and add it. Everything you add is appended to whatever's already in your order, so you can keep adding in as many rounds as you like.
You can pull products from three places:
Your inventory — reorder what you already carry.
The Suplery shop — products from suppliers on Suplery.
The full catalog ("All") — everything Suplery knows, including products you don't stock yet.
💡 Two quick ways to fill an order: scan your empties with the LINK Barcode scanner [to Barcode scanner] to reorder in minutes, or switch the source to "All" to order something new you've never carried before.
Your order, grouped by supplier
Because each supplier becomes its own order, everything you add is grouped by supplier:
Suplery suppliers — the supplier is chosen for you and the price is filled from the catalog.
External suppliers — Suplery fills in the supplier and price you used last time for that product, so repeat purchases are quick.
Change a product's supplier or price
Click a product in your order to open its drawer, where you can:
Change the supplier, or remove it — for example, you're buying it from someone else this time.
Change or delete the price for that product.
Reassigning the supplier moves the product into that supplier's group.
💡 Carry a product that two of your suppliers sell? Open its drawer and pick whichever one you're ordering from now — the product hops into that supplier's group automatically.
Add order details for an external supplier
Each external supplier has a summary box on the right of its block. Open Add order detail there to fill in:
The order number (Suplery generates one if you leave it blank) and the order date — today by default, but you can backdate a past purchase or post-date one that's on the way. These two are set together.
A discount, delivery cost, and tax.
💡 Make the total match your receipt. External suppliers don't report shipping, tax, or discounts to Suplery, so add them here — it keeps your recorded spend and your inventory value accurate. (Suplery suppliers handle all of this automatically.)
Place your order — or save it as a draft
When your order's ready, tick the suppliers you want to place — you don't have to place them all at once. Then, per supplier:
Suplery suppliers — choose a payment method and a delivery address, the same as at checkout. (As with any Suplery order, you'll need a US card and a license in your delivery state — see LINK Order from the Shop [to Order from the Shop].)
External suppliers — you can email the order straight to the supplier. If the supplier has no email yet, click add email in the supplier block's header to open their drawer and add one.
Finally, Save draft or Place. Either way, Suplery creates a separate order for each supplier.
💡 Save a draft when you're planning ahead or waiting on approval, then come back to place it when you're ready.
Work with a draft
Your drafts live in the Orders tab. Open one to keep editing — add or remove products, change quantities, suppliers, prices, or an external supplier's order details — then place it, or delete it if you've changed your mind.
After you place
Each supplier's order appears in the Orders tab, one per supplier.
💡 A placed order also shows up in each product's stock history, marked Upcoming, so you can see what's on the way before it arrives. More in LINK Inventory management [to Inventory management].
From here, adding a tracking number (external orders included), receiving a delivery, editing an external order's number or date, and cancelling are all in LINK Manage your orders [to Manage your orders].
Repeat a past order
Buy the same things regularly? Rather than building the order again, you can repeat one you've already placed. From a past order in your Orders tab, choose to repeat it, and the builder opens pre-filled with the same products — adjust anything you need (quantities, suppliers, prices), then place it as usual.
It's handy for routine restocks you don't keep on a schedule: last month's order becomes this month's in a couple of clicks.
Automated orders
Rather than adding products by hand, Suplery can build the order for you from how quickly you use each product and the demand it expects over a period you choose. You then review and adjust the suggested order — change quantities, suppliers, or prices — exactly like a manual one before placing. This is part of the planning tools covered in LINK Plan & schedule orders [to Plan & schedule orders].
FAQ
💬 Can one order include both Suplery and external suppliers? Yes — build them together in one window, and it splits into one order per supplier when you place it.
💬 How do I order a product I've never carried? Switch the product source to "All" to search the full catalog.
💬 A product has the wrong supplier or price — how do I fix it? Click the product to open its drawer and change the supplier or price there.
💬 How do I add shipping and tax to an external order? Open Add order detail on that supplier's box and enter a discount, delivery cost, and tax.
💬 My external supplier has no email — can I still send them the order? Add one first: click add emailin the supplier block's header, then send.
💬 What's the difference between a draft and placing? A draft saves your work to finish later; placing creates the actual orders (one per supplier).
Related articles
LINK Order from the Shop [to Order from the Shop]
LINK Manage your orders [to Manage your orders]
LINK Plan & schedule orders [to Plan & schedule orders]
LINK Barcode scanner [to Barcode scanner]
LINK Suppliers management [to Suppliers management]
LINK Inventory management [to Inventory management]
