Welcome to Suplery! You can start using Inventory and External orders the moment you sign up. To buy from suppliers on the marketplace, there's one quick step first: verifying your business. Suplery is a marketplace for professionals, so brands need to know you're a real, licensed beauty business before they sell to you. The good news — when your details are in order, verification usually takes under 5 minutes, and your progress saves automatically as you go.
Create your account
Sign up on Suplery with your email and a password. That's your personal login: you'll use it to verify and run this business, and the same login works for any other businesses you join later.
💬 Already use Suplery for another business? Sign in with the same email and password. When you're asked whether to create a new business or log in, choose Create. See LINK Your account & your businesses [to Your account & your businesses].
What you can do right away
Even before you're verified, you can:
Inventory — add products, adjust stock, and run stocktakes.
External orders — record purchases you make outside Suplery so your stock stays accurate.
The first time you open Inventory or Orders, a short guided tour walks you through the basics.
You'll know your account isn't verified yet when product cards show an Unlock wholesale price button instead of Add to cart. Completing the steps below unlocks wholesale buying, supplier connections, and Suplery orders.
Step 1: Verify your email
Confirming your email activates your account and makes sure you receive order and verification updates.
We send a confirmation email right after you sign up — open it and click the link. That's it.
💬 Didn't get the confirmation email? Check your spam folder first. If it's still not there, click Resend confirmation link on the Setup page and we'll send a new one.
Step 2: Open the setup form
There are two ways to start:
Click Unlock wholesale price on any product, or
Open the Setup tab in the navigation bar.
💡 Your answers save automatically — you'll see "Data has been saved" as you go. Close the page and come back anytime without losing your progress.
Step 3: Fill in your business details
First, choose your Business type. The form then shows only what your kind of business needs:
Beauty business — a company that provides beauty services (salon, spa, barbershop, and so on).
Licensed professional — an individual licensed professional.
Your details
Everyone fills in:
Company name — the name suppliers will see. This is your display name on orders and connection requests.
If you chose Beauty business, you'll also add:
Legal name — your officially registered business name. It must match your U.S. government records.
EIN — your business's nine-digit federal tax ID from the IRS, entered as 00-0000000.
Your licenses and certificate
For each license or certificate, you only upload a photo or file — Suplery reads the details (state, number, and dates) for you. There's nothing else to type.
Professional license — required to buy on Suplery. A valid one unlocks the whole catalog, not just professional-only products. (Beauty business and Licensed professional.)
Business license — confirms you're a real beauty business. (Beauty business only.)
Exemption certificate (optional) — if your business is tax-exempt on products you resell, add it so you're not charged sales tax on eligible items.
⚠️ To be verified, you'll need at least one valid license — a business license if you're a beauty business, or a professional license if you're a licensed professional.
💬 Can I add more than one professional license? Yes — add one for each licensed professional. You can manage them later in Settings; see LINK Account & settings [to Account & settings].
💬 Do I have to add an exemption certificate now? No. You can skip it and add it anytime later in Settings.
For the full rules on licenses and tax — matching states, expiry dates, and what counts as exempt — see LINK Account & settings [to Account & settings].
Step 4: Submit and get verified
When your details are in, click Submit application.
If everything's filled in correctly, you're usually verified in under 5 minutes — wholesale prices unlock and you can start buying right away.
If your application needs a closer look, you'll see an Under review message. We may need a little more information, and we'll get in touch within 2 business days.
💬 Need to change something while you wait? Click Check sent data, make your edits, and click Update data.
What the result means
You're verified. The Setup tab disappears and the full marketplace opens up. Head to the Shop and place your first order (see LINK Order from the Shop [to Order from the Shop]). From now on, you update your company details in Settings(see LINK Account & settings [to Account & settings]).
⚠️ Your verification was declined. This is common and easy to fix. You'll get a message explaining exactly what to correct — for example, an EIN that didn't match government records. Update the details and click Resubmit application. While your application is declined, you can keep using Inventory and External orders — you just can't buy from the Shop until it's sorted out.
🚫 Your account is blocked. When an account is blocked, everyone on it loses access. To make any changes to your data, please contact support.
FAQ
💬 Can I start buying before I'm verified? Not yet — wholesale prices unlock only after your business is verified. But you don't have to wait to get started: Inventory and External orders work the moment you sign up.
💬 I'm a solo licensed professional without an EIN — what do I enter? Choose Licensed professionalas your business type. That path doesn't ask for a Legal name or EIN — you verify with your professional license instead.
💬 My license is from a different state — can I still verify? Yes. Upload the license you hold; Suplery reads the state and dates from it. For how states and expiry dates are matched, see LINK Account & settings [to Account & settings].
💬 My EIN didn't match and my application was declined — what now? This is common and easy to fix. Open the decline message to see exactly what to correct, update your EIN so it matches your IRS records (entered as 00-0000000), and click Resubmit application.
💬 Can Suplery block my account? Yes, in cases of serious violations of our Terms of Use. We recommend reviewing the LINK Terms of Use [to suplery.com/terms] so everything goes smoothly.
Related articles
LINK Account & settings [to Account & settings]
LINK Your account & your businesses [to Your account & your businesses]
LINK Users & permissions [to Users & permissions]
LINK Order from the Shop [to Order from the Shop]