To ensure a smooth and effortless ordering process, it is important to keep your company's data up-to-date. You can review and update all necessary information on the Settings page. To access it, simply click on your avatar located in the top right corner of the screen and select Settings from the drop-down menu.
To update your data navigate to the coresponding tab at settings, apply changes and submit them. We will review the data and confirm the changes.
Settings change hasn’t been applied?
We carefully reviewed all the submitted data to avoid mistakes. If we did not apply your change, please check our feedback and adjust the change. Please contact our support team for further assistance if needed.
Company
The company profile tab lets you manage the information about your business shown to brands. Fill out as much detail as possible!
Why do we need this?
A complete profile builds trust with potential suppliers.
Brands can learn more about you and see if you're a good fit.
Legal name and Doing business as
To make things easier for you and ensure accurate order documents, please keep the following data up-to-date.
Note:
The legal name should exactly match the name on your official government registration documents.
If you operate under a different name, ensure your DBA is officially registered and written exactly the same way as your legal documents.
Provided services
Offering new services? Add them to the list! It allows brands understand your business better and establish connection easier. Morevover, it helps us to adjust serach and impove your personalized recomendations.
Simply choose all the services that apply to your salon from the drop-down list.
Photos of your establishment
Showcase your inner style and equipment to attract the perfect suppliers for your needs.
Click Upload to add a new photo or hover over one to click the delete icon.
Photo tips:
Include a mix of close-up shots to show details and wider shots to capture the overall atmosphere.
Use clear, well-lit photos with minimal edits.
File size: max 7Mb each
Allowed extensions: .jpeg, .jpg, .png
Links to Instagram and Facebook profile
Simply paste the URLs from your profiles in the designated fields.
Company description
Your salon profile is more than just information — it's a chance to connect with suppliers who share your values! Especially, when modern suppliers seek partnerships that align with their mission.
Here are some tips to keep in mind when writing your company description:
Highlight your unique selling proposition (USP) and the benefits suppliers will gain from partnering with you. Do you have a loyal clientele or a focus on innovation? Let them know!
Clearly state your company's mission statement.
Do you have any awards, recognitions, or positive client reviews that showcase your success? Including this information adds credibility and social proof to your description.
Add images, headings of different nesting levels, bold, italic text, and numbered and unnumbered lists to make text easier to read.
Ready to save?
Click Save company profile settings after making your changes. We'll review the information and confirm the update.
Licenses
Certain suppliers require specific qualifications or legal business registrations. Just like a driver's license, these licenses and permits can expire. Keeping them current ensures you have uninterrupted access to all the products you need on the marketplace.
A red badge will appear next to the licenses tab if any is about to expire.
Tip: regularly check your licenses and update them well before they expire to avoid any disruptions in your ordering process.
Can I delete added licenses?
You can only delete unverified licenses. Once a license is verified by our team, it cannot be deleted.
Business license
To ensure everyone feels secure, we need to verify your business license. This confirms you're a legitimate beauty business on Suplery.
If your current license has expired, simply upload a new one to continue shopping without interruption.
Click Add business license. A new window will appear.
Choose your state from the drop-down menu.
Enter your license number and end date (or check Perpetual if it doesn't expire).
Upload a clear photo or scan of your license. Make sure all the data is readable.
Click Save license.
The state of company registration and the state of the active business license must match. Please make sure the states match before proceeding.
Professional licenses
For certain beauty products, suppliers require professional licenses. It ensures qualified professionals, like yourself or your employees, have access to the products you need while keeping everyone safe.
New licenses? Add them here. There's no limit to the number you can upload.
Expiring license? Renew it before it expires to avoid disruptions in purchasing the products you need.
How to add new professional license?
Click Add professional license.
Choose your state from the drop-down menu.
Enter your license number, expiration date, and the name of the licensed professional.
Upload a clear photo or scan of your license. Make sure all data is readable.
Click Save license.
Until we review and confirm the license, you can make changes or delete it.
Payments and taxes
This tab lets you manage everything related to payments and taxes:
Add unlimited payment methods.
Add relevant tax exemption certificates to potentially reduce your tax burden.
Payment methods
This section lets you manage your payment options for a hassle-free checkout experience:
Unlimited payment methods: add as many payment methods as you like for flexibility.
Default payment: choose your preferred payment method for faster checkout.
Enable/disable methods: easily disable payment methods you don't use and re-enable them when needed.
Exemption certifiactes
If your business is exempt from sales tax, you can upload your exemption certificate here. This ensures you comply with local tax laws and avoid unnecessary charges. In order to receive it, you must be registered with the state revenue office as a sales taxpayer.
If you do not have a certificate confirming this, contact your local revenue office.
Click Add exemption certificate. A new window will open.
Select the state, number, date of start, and expiration of the license.
Upload a photo or scan of the exemption certificate. Please make sure that all the text on the photo can be easily read.
Click Save license.
Why am I still charged sales tax with an active exemption certificate?
Exemption certificates are not valid for professional product purchases. These certificates are for purchases of products intended for resale. Since professional products are meant for use in your salon and not for resale, they don't qualify for tax exemption.
Delivery
This tab lets you control how and where you receive your supplies. To update your shipping address:
Click Change default shipping address.
Add any specific delivery instructions for the carrier.
Click Update delivery address to confirm your changes.
Set your delivery options:
Choose if a signature is required upon delivery for added security.
The usual delivery schedule is Monday to Friday. Select Allow delivery on Saturdays if it is convenient for you.
General
This tab allows you to update your company registration details, such as state of registration or EIN (Employer Identification Number), if they've changed.
Here's how to update your data:
Make the necessary changes in the designated fields.
Click Save general company settings.
We'll review your update and apply it shortly.
FAQ
How to transfer my account to another company?
How to transfer my account to another company?
You cannot transfer your account by simply changing your company's details. If you need to transfer your account to another company, please contact our support team.