The Products page lets you easily manage your Suplery offerings. Here you can add new products to sell on the marketplace and manage existing products. Use the search bar in the top left corner to find specific items, or filter products by brand or status.
Each product is displayed with key information in clear columns:
Product name
Status (indicates if it's awaiting verification, published, etc.)
Planned availability
Stock level
Wholesale price
Retail price (hidden for professional products)
Once your product passes verification and we publish it, it could be visible to customers on the marketplace (if you activate this function in the settings). Existing products on our platform may not require verification.
How to add products list
Click Add new products.
Click Download template, then open it on your computer and fill it out.
Click Add file and upload the completed template.
Do I have another options, if the option with filling in the template does not suit me? I have a list of products in a different format
No problems, we're happy to consider your products in a different format. For instructions on adding products without using a Suplery template, check out here.
I've downloaded the products file, what's next?
Once you choose your product file, Suplery will automatically scan it and display a message. This message might tell you:
If there are issues to be fixed before uploading.
If your file is all set and ready to go.
Let's take a closer look at the different types of comments you might see.
File uploaded successfully, all products are already in Suplery product base
Great news! If the products you want to add are already in our system, you can skip the wait. Just click Add products immediately, and they'll be added to your product list right away.
File uploaded successfully, all products recognized
Everything looks good! There are no typos and all the data is filled in correctly. Just click Submit products to verification, and we'll review them for approval. We'll add them to your product list once they're verified.
File uploaded successfully, but you need to register the brand
We noticed some brands in your file that aren't in our system yet. To add these products, you'll need to register the brands first. We'll make it easy!
How to add a brand:
When you see a message about new brands, simply click Register brand (or brands, if there are few), then a window will appear. Here you can:
Add a brief description of the brands.
Select the country where the brands are registered.
Choose the country where the brand's products are made.
Once you register the brand(s), you can submit your file again.
Errors in product file
If there are any errors in your product file, we'll clearly point them out. Here's how it works:
We'll let you know about any issues and provide a file for download.
The download will highlight the specific areas that need correction.
Simply fix the mistakes in your file.
Once everything is corrected, upload the file again.
I sent the products for verification, what's next?
Once you submit your products for verification, the Suplery team will review them within 2 business days. Here's what can happen next:
Can I upload another file while the previous one is on verification?
No, while your current product file undergoes verification, you cannot upload another one. This ensures our team can focus on reviewing your initial submission thoroughly. In the meantime, you can focus on other tasks or prepare additional product information for future uploads.
All products from file have been added to Suplery
Great news! All the products from your file have been successfully added to Suplery. You can now:
View them on the Products page.
Add more products whenever you're ready.
Only some of the products have been added to Suplery
We encountered some errors in your product file, but don't worry! Here's what you can do:
Download the file again.
We've highlighted the lines with errors in red so you can easily find them.
Fix the mistakes in your file.
Once everything is corrected, upload the file again.
In the meantime, the products that passed verification are already available on your Products page. You can start managing those right away.
Brand verification failed
We noticed some inconsistencies with a brand you submitted for registration. It's an easy fix! We'll include a comment in the file highlighting the exact issue. Just click Update brand information and make the correction.
How to upload products without using the Suplery template
If filling out the product template isn't suitable to you, we will help! Just send us your product list and details in the format you have them already. Here's how:
Click on the Add new products.
Then click I have another file type.
Attach your product list file and any additional comments explaining any important information we need to know about your products
Our team will receive everything and manually add your products to the Suplery platform for you.